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Have questions, need help, or want to discover more about PAL?
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Questions, feedback, or support? Our team’s just a message away.

Questions, feedback, or support? Our team’s just a message away.

FAQ

Some common questions and answers

What is PAL?

PAL is a Process Execution Platform that turns static procedures and policies into living, interactive workflows. It helps organisations map, launch, and improve processes so staff always know what to do, when, and how.

How is PAL different from traditional process-mapping tools?

PAL transforms static workflows into living systems by mapping processes, launching them as live tasks, and improving them through real-time feedback and versioning.

What is PAL for?

PAL is built for everyone in an organisation: • Front-line staff who need guidance • Managers who need visibility • Executives who need confidence in compliance • Policy teams who need fast updates • New starters who need to get up to speed quickly PAL is people-centred, not expert-centred.

Can PAL integrate with our existing systems?

Yes. PAL’s API-first architecture allows integration with HR, document, workflow, and identity systems. If your organisation uses Microsoft 365, SharePoint, or cloud-based tools, PAL can connect seamlessly.

Is PAL secure?

PAL is built, hosted and operated in Australia on AWS Sydney. We are pursuing ISO 27001 certification, with our controls continuously monitored through Sprinto. Access is strictly controlled, activity is audit-logged, and data is encrypted in transit. Your data stays in Australia and is never used to train AI models.

How long does it take to get PAL up and running?

Most organisations can get started in days, not months. The platform is plug-and-play, requires no coding, and our team guides you through onboarding, process migration, and training.